The Rise of AI Helpdesks: Are SaaS Companies Replacing Tier-1 Support Teams?
The customer service landscape is undergoing a significant transformation. 85% of customer interactions are expected to be handled without a...
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Salesforce To Acquire Informatica In $8B Deal To Power AI Expansion
Struggling to keep up with how tech giants are reshaping the AI game? Salesforce just made headlines by announcing its...
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How AI Virtual Agents Are Revolutionizing Banking: KYC, Fraud Detection & Transactions Made Smarter
Dealing with slow banking processes and fraud risks can be frustrating. Did you know that AI in banking is already solving these...
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Billie Eilish Sweeps 2025 AMAs: Full Winners List, Surprises & Show Highlights
Can't keep up with the buzz around Billie Eilish and the 2025 AMAs? She dominated, winning in all seven categories...
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AI in E-Commerce: How Chatbots Are Replacing Human Customer Support Agents
The rapid evolution of artificial intelligence has revolutionized multiple industries, and customer service is no exception. According to TechmateTech LLC,...
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