The popular department store chain is undergoing significant restructuring efforts.
As part of its ongoing efforts, seven locations across the U.S. will be closing their doors permanently on May 25, 2024. The affected stores are located in California, Colorado, Idaho, Kansas, New Hampshire, North Carolina, and West Virginia.

This move is part of the retailer’s efforts to revamp its business following its 2020 bankruptcy. The closures mark another significant step in the company’s restructuring process.
Key Takeaways
- The affected stores will close on May 25, 2024.
- Seven locations across seven states will be closed.
- The closures are part of the retailer’s restructuring efforts.
- The move follows the company’s 2020 bankruptcy.
- The retailer is continuing to adapt to changing market conditions.

Breaking News: JCPenney Confirms Closure of 7 Stores Nationwide
JCPenney has announced the closure of 7 stores across the US, effective May 25, 2024. This decision is part of the company’s ongoing restructuring efforts.
Official Announcement Details and Closure Date
JCPenney confirmed to Scripps News that the closures will affect stores in California, Colorado, Idaho, Kansas, New Hampshire, North Carolina, and West Virginia. The official announcement was made recently, with the closure date set for May 25, 2024.
The affected stores are located in various malls across these states, and customers are advised to check their local store status.
Initial Customer and Market Reactions
Initial reactions from customers have been mixed, with some expressing disappointment on social media. Key concerns include:
- Limited shopping alternatives in certain areas
- Potential job losses
- Impact on local economies
Market reactions have also been noted, with competitors potentially benefiting from JCPenney’s closures.
The closure of these 7 JCPenney stores is part of a larger trend in the retail industry, with many department stores facing challenges due to changing consumer habits and increased online shopping.
Complete List of JCPenney Locations Closing on May 25, 2024
On May 25, 2024, seven JCPenney stores will cease operations as the retailer continues its efforts to adapt to changing market conditions. This move is part of JCPenney’s ongoing restructuring efforts following its bankruptcy filing. The affected locations span across various states, impacting local communities and customers.

California: The Shops at Tanforan in San Bruno
The JCPenney store at The Shops at Tanforan in San Bruno, California, is among the locations closing on May 25, 2024. This store has been a part of the shopping center since its opening and has served the local community for years.
Colorado: The Shops at Northfield in Denver
In Colorado, The Shops At Northfield in Denver will be closing its JCPenney store. This location has been a staple in the Denver shopping scene, offering a wide range of products to its customers.
Idaho: Pine Ridge Mall in Pocatello
Pine Ridge Mall in Pocatello, Idaho, will be saying goodbye to its JCPenney store on May 25, 2024. The closure affects not only the employees but also the local community that relies on the store for shopping.
Kansas: West Ridge Mall in Topeka
The JCPenney store at West Ridge Mall in Topeka, Kansas, is scheduled to close. This location has been serving the local population, offering various department store products.
New Hampshire: Fox Run Mall in Newington
Fox Run Mall in Newington, New Hampshire, is another location where JCPenney will be closing its doors. The store has been a part of the mall since its inception and has catered to the shopping needs of the local community.
North Carolina: Asheville Mall in Asheville
Asheville Mall in Asheville, North Carolina, will be closing its JCPenney store. This location has been a significant part of the mall, providing a wide range of products to its customers.
West Virginia: Charleston Town Center in Charleston
The JCPenney store at Charleston Town Center in Charleston, West Virginia, is among the closing locations. This store has served the local community, offering various products and services.
Customers and employees of these locations are advised to check for updates on JCPenney’s bankruptcy update and potential liquidation sales. For those wondering, “is JCPenney closing in?,” this list provides clarity on the specific locations affected.
What Shoppers Need to Know: Liquidation Sales and Customer Options
As JCPenney prepares to close its doors at seven locations nationwide, shoppers need to be aware of the liquidation sales and customer options available. The closure of these stores, as part of JCPenney’s restructuring efforts, means that customers have limited time to take advantage of the remaining inventory at discounted prices.
Liquidation Sale Details and Timeline
The liquidation sales at the closing JCPenney stores are expected to offer deep discounts on the remaining inventory. These sales will continue through Memorial Day weekend, giving customers a considerable window to shop. The sales will include a wide range of products, from clothing and home goods to cosmetics.
Customers are advised to check with their local closing store for specific sale dates and details, as these may vary. The liquidation process is designed to clear out as much inventory as possible, ensuring that customers can find bargains on a variety of items.
“Liquidation sales are a great opportunity for customers to grab items they need or want at significantly reduced prices,” said a retail expert. “It’s essential for shoppers to act quickly, as the best deals will likely sell out fast.”
Options for Customers: Returns, Gift Cards, and Online Shopping
For customers who have already made purchases at the closing stores or have gift cards, there are several options to consider. Returns and exchanges will be handled according to JCPenney’s standard return policy, even after the stores have closed. Customers are encouraged to check the company’s website or contact customer service for specific guidance.
Gift card holders can continue to use their cards for online shopping or at other JCPenney locations. The company has assured customers that gift cards will be honored, providing flexibility for those who have not yet redeemed their cards.
Moreover, JCPenney’s online shopping platform remains a viable option for customers. The company continues to operate online, offering a wide range of products and services. Customers can shop online and have their purchases shipped to their homes or made available for pickup at other JCPenney locations.
JCPenney’s Bankruptcy Journey: From Chapter 11 Filing to Current Ownership
In May 2020, JCPenney took a major step by filing for Chapter 11 bankruptcy protection. This move was a significant part of the company’s restructuring efforts amid financial challenges.
The May 2020 Bankruptcy Filing Explained
JCPenney’s decision to file for Chapter 11 bankruptcy in May 2020 was a strategic move to address its financial difficulties. The company had been facing significant challenges, including declining sales and increased competition from e-commerce retailers. By filing for bankruptcy, JCPenney aimed to restructure its debt and operations, potentially paving the way for a stronger future.

Key aspects of the bankruptcy filing included:
- Debt restructuring to reduce financial burdens
- Operational adjustments to improve efficiency
- Exploration of potential buyers or investment opportunities
Simon Property Group and Brookfield Acquisition
In December 2020, JCPenney was acquired by Simon Property Group and Brookfield Asset Management Inc. This acquisition marked a significant turning point for JCPenney, as it brought in new ownership and potentially fresh capital to support the company’s revival.
The acquisition had several implications:
- New leadership and strategic direction
- Potential for investment in store renovations and e-commerce capabilities
- Opportunities for JCPenney to reposition itself in the retail market

Current Leadership and Business Direction
Under the new ownership, JCPenney has seen changes in leadership and business strategy. The company has been working to adapt to the evolving retail landscape, focusing on omnichannel retailing and enhancing customer experience.
Key areas of focus for JCPenney’s current leadership include:
- Enhancing e-commerce capabilities
- Improving in-store experiences
- Optimizing product offerings and supply chain efficiency
Previous Waves of JCPenney Store Closures Since 2020
As JCPenney continues to navigate its restructuring, it’s essential to look back at the series of store closures that have marked the company’s journey since 2020. The retail landscape has undergone significant changes, and JCPenney’s efforts to adapt have included a substantial reduction in its physical store presence.
The 200+ Store Closures Earlier This Year
Earlier in the year, JCPenney announced the closure of over 200 stores, a move that was part of its broader restructuring plan. This significant reduction was a continuation of the company’s efforts to streamline its operations and focus on more profitable locations. The closures were spread across various states, impacting different local economies and communities.
The decision to close these stores was not taken lightly and was part of a larger strategy to ensure the long-term viability of the company. By reducing its footprint, JCPenney aims to optimize its resources and improve its competitive stance in the retail market.
Store Count Evolution: From 850+ to Current Footprint
Since 2020, JCPenney has seen a significant evolution in its store count. Starting with over 850 locations, the company has gradually reduced its physical presence as part of its restructuring efforts. This reduction has been a response to changing consumer behaviors, the rise of e-commerce, and the need to optimize operational efficiency.
The current footprint of JCPenney is a result of careful planning and strategic decision-making. The company has had to balance the need to maintain a strong retail presence with the necessity of adapting to a changing market landscape. As the retail industry continues to evolve, JCPenney’s efforts to refine its store count and focus on profitable locations are likely to remain a key aspect of its business strategy.
JCPenney Store Closures 2024: JCPenney Locations Closing as Part of Ongoing Restructuring
In its continued effort to adapt to the changing retail landscape, JCPenney is closing seven stores nationwide in May 2024. This move is part of the company’s broader restructuring strategy aimed at optimizing its retail footprint and improving overall business performance.
Strategic Reasons Behind These Specific Closures
The decision to close these specific JCPenney locations was based on a thorough analysis of their performance and market conditions. Underperforming stores that did not meet the company’s sales and profitability targets were identified for closure. Additionally, factors such as market saturation, competition from e-commerce, and the need to streamline operations played a crucial role in this decision-making process.
JCPenney has been navigating the challenges of the retail industry since its Chapter 11 bankruptcy filing in May 2020. The company has been working to refine its business model, focusing on key markets and profitable locations. The latest round of store closures is a continuation of this strategic effort.
Performance Metrics and Market Analysis of Affected Locations
An in-depth analysis of the performance metrics of the closing stores reveals a pattern of underperformance. The table below summarizes the key performance indicators for the affected locations:
| Location | Sales Performance | Profitability |
|---|---|---|
| The Shops at Tanforan, San Bruno, CA | Below target | Unprofitable |
| The Shops at Northfield, Denver, CO | Declining | Marginal |
| Pine Ridge Mall, Pocatello, ID | Consistently low | Unprofitable |
| West Ridge Mall, Topeka, KS | Below target | Unprofitable |
| Fox Run Mall, Newington, NH | Declining | Marginal |
| Asheville Mall, Asheville, NC | Consistently low | Unprofitable |
| Charleston Town Center, Charleston, WV | Below target | Unprofitable |
The market analysis indicates that these locations were facing significant challenges, including increased competition and changing consumer preferences. By closing these underperforming stores, JCPenney aims to focus its resources on more viable locations and improve its overall competitiveness in the retail market.

Impact on Employees and Local Communities
The recent announcement of JCPenney store closures has raised concerns about the fate of employees and the economic health of local communities. As the company continues its restructuring efforts, it’s essential to examine the potential impacts on those directly affected.
Employee Transition Plans and Severance Packages
JCPenney has historically provided support to employees affected by store closures. This includes severance packages that typically encompass a combination of financial compensation and outplacement assistance. While specific details for the latest round of closures have not been fully disclosed, it’s reasonable to expect a similar level of support.
Employees facing job loss due to the closure of locations like the Asheville Mall in Asheville, North Carolina, will likely be offered resources to aid in their transition. This may include career counseling, resume-building assistance, and potentially, support in finding new roles within the company or elsewhere.
Economic Impact on Mall Locations and Local Economies
The closure of JCPenney stores will undoubtedly have a ripple effect on the local economies surrounding the affected malls. For instance, the closure of the JCPenney store at The Shops at Tanforan in San Bruno, California, will impact not just the employees but also local businesses that rely on the foot traffic generated by the department store.
| Location | Potential Economic Impact |
|---|---|
| The Shops at Tanforan, San Bruno, CA | Reduced foot traffic affecting local businesses |
| Asheville Mall, Asheville, NC | Job losses and decreased local spending |
| Charleston Town Center, Charleston, WV | Potential decrease in mall revenue |
As the situation unfolds, it will be crucial for local communities and the company to work together to mitigate the adverse effects of these closures. By understanding the potential impacts and planning accordingly, it’s possible to minimize the disruption to both employees and local economies.
The Changing Landscape of American Department Stores in 2024
As the retail landscape continues to evolve, American department stores are facing unprecedented challenges. The shift towards online shopping and changing consumer preferences are significantly impacting the industry.
Industry-Wide Challenges: E-commerce and Changing Consumer Habits
The rise of e-commerce has been a major disruptor for traditional department stores. Consumers are increasingly turning to online platforms for their shopping needs, driven by the convenience, wider selection, and competitive pricing offered by e-commerce giants.
E-commerce Impact: According to recent data, e-commerce sales have grown significantly over the past few years, accounting for a larger share of total retail sales. This trend is expected to continue, putting pressure on brick-and-mortar stores to adapt.
“The department store model is under significant pressure due to the rise of e-commerce and changing consumer behaviors. Retailers need to innovate and adapt to survive.”
| Retail Channel | 2023 Sales | 2024 Projected Sales |
|---|---|---|
| E-commerce | $500 billion | $550 billion |
| Brick-and-Mortar | $800 billion | $750 billion |
Competitor Strategies: Macy’s, Kohl’s, and Other Department Stores
In response to these challenges, competitors in the department store space are adopting various strategies. Macy’s, for example, is focusing on enhancing its online presence and improving in-store experiences. Kohl’s is also investing in e-commerce and exploring new services like buy-online-pickup-in-store (BOPIS).

Competitor Insights: Other department stores are diversifying their product offerings and services to attract customers. Some are also leveraging data analytics to better understand consumer behavior and tailor their marketing efforts accordingly.
Conclusion: What’s Next for JCPenney After These Closures
JCPenney’s recent announcement of store closures in 2024 is part of its ongoing restructuring efforts. Despite the jcpenney store closures 2024, the company continues to operate hundreds of stores across the United States.
The decision to close specific locations is a strategic move to optimize JCPenney’s retail footprint and improve overall performance. As the retail landscape continues to evolve, JCPenney is adapting to changing consumer habits and preferences.
With a renewed focus on its core business and a commitment to providing a great shopping experience, JCPenney is poised for long-term success. The company’s efforts to streamline operations and invest in e-commerce capabilities will be crucial in the coming years.
As JCPenney navigates the challenges of the department store industry, its ability to evolve and respond to consumer needs will be key to its future prosperity. The jcpenney store closures 2024 represent a significant step in this process, allowing the company to refocus its resources and drive growth.
FAQ
Which JCPenney stores are closing in May 2024?
The JCPenney stores closing on May 25, 2024, include locations at The Shops at Tanforan in San Bruno, California; The Shops at Northfield in Denver, Colorado; Pine Ridge Mall in Pocatello, Idaho; West Ridge Mall in Topeka, Kansas; Fox Run Mall in Newington, New Hampshire; Asheville Mall in Asheville, North Carolina; and Charleston Town Center in Charleston, West Virginia.
What is the reason behind JCPenney’s store closures in 2024?
The store closures are part of JCPenney’s ongoing restructuring efforts, aimed at optimizing its store footprint and improving overall business performance.
Are there any liquidation sales at the closing JCPenney stores?
Yes, JCPenney is hosting liquidation sales at the closing stores, offering customers significant discounts on a wide range of products.
Can customers return items or use gift cards at closing JCPenney stores?
Customers can still make returns and use gift cards at the closing stores until the closure date, and in some cases, may be able to do so online or at other JCPenney locations.
How many JCPenney stores have closed since 2020?
JCPenney has closed over 200 stores since 2020 as part of its restructuring efforts, significantly reducing its store count from over 850 locations.
What is the current ownership structure of JCPenney?
JCPenney is currently owned by Simon Property Group and Brookfield, who acquired the company after its Chapter 11 bankruptcy filing in May 2020.
Will JCPenney continue to operate online after the store closures?
Yes, JCPenney will continue to operate online, allowing customers to shop on their website and access various services.
What support is JCPenney offering to employees affected by the store closures?
JCPenney is providing employee transition plans and severance packages to support employees impacted by the store closures.
How will the JCPenney store closures affect local communities?
The store closures may have an economic impact on the local communities surrounding the affected mall locations, potentially affecting other businesses and jobs.
Is JCPenney the only department store chain undergoing restructuring?
No, other department store chains like Macy’s and Kohl’s are also navigating industry-wide challenges and implementing their own restructuring strategies.
















































